Privacy and Cookie Policy


  1. INTRODUCTION

    PLEASE DO NOT SEND EMAILS OR REGISTER ON THE SITE IF YOU DO NOT WANT THAT INFORMATION TO BE PROCESSED BY US IN THE WAYS DESCRIBED BY THIS NOTICE. BY PROVIDING US WITH INFORMATION ON THE SITE, YOU CONSENT TO THE TRANSFER OF PERSONAL DATA AS DESCRIBED IN THE POLICY.

    Your privacy is important to us. This Privacy and Cookie Policy explains what information we collect about you and what we do with it. Please take a few minutes to read it.

    Gieves Limited, trading as Gieves & Hawkes ("we") runs this site www.gievesandhawkes.com ("the Site") for visitors who wish to find out more about our business and for visitors who wish to purchase our products ("you") using this Site. Your access, use of and submission of an order via the Site constitutes your explicit consent to the collection, use and transfer of your personal data, in the manner described in this Privacy & Cookie Policy ("the Policy"). If you disagree with the way we process data collected on the Site, we recommend that you do not use the Site. If you wish to obtain further information about us and/or the contents of this Privacy and Cookie Policy, you can contact us by email, post or telephone. This Privacy and Cookie Policy only applies to the use of the Site.

  2. WHAT TYPE OF DATA DO WE COLLECT ABOUT YOU?

    Personal data relating to Internet users viewing the Site may be collected through the Site on each of the following occasions:

    1. data regarding navigation may be collected by our web servers or by cookies when you are browsing the Site;
    2. data regarding your identity, such as name, email address, mailing address, and telephone number may be collected when you send an email to us through the Site (if you choose to do so), for instance via the 'Contact' page or where you submit an order for goods via the Site;
    3. data regarding your identity may be collected by the Site on registration for online ordering (e.g,. contact information and credit card and billing information); and
    4. data regarding your identity, or other supporting information that you provide to us (e.g., information about your interest in or use of our products and services).

    Upon collection the personal data will be stored for as long as is reasonably necessary to provide goods and services, including after sales services to you, in accordance with our Terms and Conditions.

  3. WHAT IS A COOKIE?

    A cookie is a tiny element of data that is stored on your computer's hard drive by your web browser when you access a website. The Site makes use of the following types of cookie technology:

    • A "Session cookie", which contains a random ID number automatically allocated to your computer by the webserver for the duration of your visit. It is meant to make your use of the Site faster and easier. It will be deactivated after thirty minutes of inactivity on the Site and will be automatically removed from your computer when you close your browser.
    • A "Script generated cookie" is automatically allocated to your computer when you register to access any restricted areas of the Site and on each subsequent visit. It only contains an identifier which will enable the Site to identify you as a registered user so that you do not have to identify yourself again while you move from one server to another during your visit. It will remain on your computer after your visit until you remove it. It will be placed again at your next visit.

    Third-Party Cookies

    We may use third-party advertising companies or affiliates to display advertisements on our website. These third-party advertising companies or affiliates may separately place or recognise a cookie file on your browser in the course of delivering advertisements to the Site. We cannot see the information collected or stored in third party cookies. We do not provide personal data about you to these third party advertisers or affiliates or to any other third party.

    You do not have to agree to the use of cookies. For information on how to reject cookies, see below Removing and Disabling Cookies Section. However, in order to use the payment section of the Site, we recommend that you do not block the recording of cookies on your computer.

  4. REMOVING AND DISABLING COOKIES

    If you don't want us to place cookies on your computer at all, you can set your browser to disable or reject cookies. This will mean that no websites will be able to place cookies on your computer. You can do this by adjusting the preferences within your browser. This may mean, however, that you will not be able to enjoy full use of all parts of the Site.

    If you want to remove previously-stored cookies, you can manually delete the cookies at any time. This will not prevent websites from placing further cookies on your computer. But if you delete cookies in advance of making a purchase during a visit to the Site, you will be unable to proceed with your purchase.

    To find out exactly how to disable/ remove, please go to www.allaboutcookies.org

  5. WHAT WE DO WITH THE INFORMATION WE COLLECT ABOUT YOU
    1. DATA COLLECTED BY WEB SERVERS AND COOKIES

      The web servers that serve the Site collect the IP address of users who visit the Site, their Site navigation information (page requested, time of request, browser type and server response) as well as the user name if the user has registered to any restricted areas of the site.

      This information is regularly aggregated and de-identified so that the number of visits to the Site and its pages, the average time spent on the Site and the pages viewed, etc., can be measured and analysed to improve our product offerings and marketing approach and to improve the Site's content and functionality. This information will not be used to create individual visitors' profiles.

    2. DATA COLLECTED ON SENDING AN EMAIL TO THE OWNER

      You may want to send an email to us through the Site, for instance via the 'Contact' pages. By doing so, you will provide us with basic information about yourself, such as your email address, telephone numbers, your name, and your query

      Except as otherwise requested by you, we will use the information you provide when sending us emails for purposes of responding to your message, handling your query or your Order, analysing your feedback and/or suggestions and for improving the Site.

    3. DATA COLLECTED THROUGH SUBMISSION OF ORDER FORM

      In order to purchase goods via the Site, you are required to provide the personal information set out in the Order Form.

      This information, as well as your password, is processed by us for the purpose of processing your Order Form, delivery of Goods to you and otherwise performing our obligations to you in accordance with our Terms and Conditions. If you do not wish to register, but would still like product or service information, all you need to do is to call the telephone number provided on the ['Contact' page] or send us an email.

      If you indicate on the Site that you are interested in receiving news or information from Gieves & Hawkes or information about products from related companies and parties, your personal data may be used for direct marketing purposes. Except as expressly stated in this Privacy and Cookies Policy and in our Terms and Conditions we will not send you email messages, and your details will not be shared with any third parties for their own marketing purposes without your permission.

      You may opt-out of receiving this information at any time by notifying Gieves & Hawkes by the means detailed at the following link: ['Contact' ]

  6. DISCLOSURE OF THE DATA COLLECTED VIA THE SITE TO THIRD PARTIES

    Data collected by web servers and cookies are not disclosed to any third parties.

    Data collected through the Site may also be shared with others from time to time in the following cases as needed to perform the data processing purposes described in this Policy:

    1. at your request, on your order or subject to your prior agreement, to recipients specified by you;
    2. to authorised third parties in compliance with our statutory or regulatory obligations including when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our Site and applicable laws, or to protect against misuse or unauthorized use of our Site.
    3. whenever we believe disclosure is necessary to limit our legal liability; to protect or defend our rights or property; or protect the safety, rights, or property of our users;
    4. to recipients who are operators acting on our behalf in their capacity as agent, authorised proxy, sub-contractor, postal authorities and delivery companies, service provider or in any other capacity, including suppliers in charge of hosting or maintaining the site; and
    5. in case of a change of control or acquisition or the whole or part of the assets or business of Gieves & Hawkes International Limited, the data collected through this site will be transferred to the acquiring entity.
  7. TRANSFERRING YOUR DATA OUTSIDE EUROPE

    Generally, we do not transfer your data outside Europe. However, if you purchase Goods via the Site and you specify a delivery address outside Europe then we will need to transfer some of your personal data to that country of delivery. Depending on the country that you specify for delivery, your personal data may be subject to local laws providing a lower standard of data protection and you may have fewer legal rights in relation to your data than you do in Europe.

  8. SUBJECT ACCESS RIGHTS

    At law you have the following rights

    • a subject access right which enables you to be told whether we hold any personal data about you and to obtain a copy of that information;
    • a right to get personal data relating to you rectified, completed, updated, blocked or erased when incomplete, unclear, obsolete or processed unlawfully;
    • a right to object to the processing of data relating to you on legitimate grounds and a right to object free of charge to the use of data for solicitation purposes.

    We will comply with such rights as provided under applicable law. If you wish to exercise your subject access right, please ['contact us' page] in writing at the address set out on the Site with sufficient information to identify yourself and the information you require. We will respond to your request within 40 days. We reserve the right to charge £10 for complying with a subject access request.

  9. SECURITY

    Except if provided to others in the circumstances set out in this Policy, the data supplied by you will be kept on the Site's secured servers and computer systems, protected from outside intrusions.

  10. LINKS FROM THE WEBSITE TO OTHER WEBSITES

    The Site may contain links to the websites of our business partners, advertisers or other third parties. We do not control the privacy policies or the terms of use of the websites reached through the links from the Site. These may differ from the policy and terms of use of the Site. You will need to determine if they are acceptable to you and your Company. We accept no responsibility for the content or the privacy practices employed by such other websites.

  11. CHANGES TO THIS PRIVACY AND COOKIE POLICY

    We reserve the right to make changes to this Policy from time to time and reserve the right to do so. Any changes to the Policy will appear on this page, which you should check from time to time. By continuing to use the site you are deemed to accept changes to this Policy.

  12. CONTACTING US

    If you have any questions about any aspect of this Policy or want to discuss how we handle your data you can ['contact us'] [by email, post or telephone].